Customer Feedback

Long after they've returned home, your guests still have a lot to say about our products - just have a read below.

Oh, and for the record, if you want some of our product for home use, just drop us a line and we'll try our best to get you sorted.

Like many other people in your customers comments I am really impressed with the Forest & Bird revitalising hair wash that was supplied by the Leisure Inn in Rotorua. Is it possible to buy it in a larger volume for home use?

Moyra - New Zealand

I am so pleased to be able to source your company’s fine body lotion and facial wash which is the best ever product as far as I am concerned. It is really unusual for me to notice such things but the difference between your product and anything else around is amazing. I am not at all surprised you get many requests from guests of Rydges Hotels for harakeke flax oil. Keep up the good work. I am so pleased to get my hands on such an outstanding New Zealand product.

Dee - New Zealand

This seems to follow a thread on your website from hundreds of other customers who have stayed at various hotel chains around NZ. We stayed at the Heritage Hotel in Hanmer Springs and really liked the range you had in there. For me the Manuka Spa range of shampoo and conditioner (green tea and manuka extract) did wonders for my scalp after just 2 uses so I’m quite keen to be able to purchase these.

Mark - New Zealand

We stayed at the Sudima near Auckland Airport – loved the Body Balm.

Stephen - Australia

Last weekend my wife and I stayed at Sky City hotel and fell in love with the "Puriri Leaf Body Balm" that they had in the bathroom. I was hoping that I might be able to purchase some of it in a larger quantity to give to her as a Christmas gift.I know she would love this and it would be a complete surprise. I understand that you don't currently make it in larger quantities but would be eternally grateful if you could oblige me with this request.

Ross - New Zealand

I recently stayed at the Wairakei Hotel Taupo and used the Forest and Bird shampoo provided. I was impressed by the shampoo and would like to know where I can purchase this product.

Diane - New Zealand

Can you please tell if I am able to purchase Manuka Spa Hydrating Body Balm from any outlet in Christchurch? We stayed at the Heritage in Hanmer recently where I first tried it and really liked this product.

Judith - New Zealand

I recently used the Koha Spa Kerikeri shampoo in one of the hotels and was positively surprised about the quality of this product. Question: can I privately buy this (or possibly other Health Pak products as well) shampoo and how would I be able to order?

Gerhard - New Zealand

Having used your Manuka Spa products in City Life Heritage Hotel in Auckland, can you advise if I am able to purchase these at any retailers or on-line. We have found these to be the nicest range of products we have come across.

Angela - New Zealand

I'd like to inquire about purchasing the shampoo and conditioner products provided to guests at the Rydges hotel in Queenstown. They left my hair feeling hydrated and wonderful. Thanks so much!

Heather - United States of America